ACCESSIBILITY: NOT COMPLIANT

Saint-Louis is committed to making its website accessible in accordance with Article 47 of French Law No. 2005-102 of February 11, 2005, and to ensuring its services comply with Article 16 of Law No. 2023-171 of March 9, 2023.
To this end, the company is implementing the following strategy and actions:
The multi-year accessibility plan and the action plan are currently being drafted and will be published shortly.
This accessibility statement applies to the website www.saint-louis.com .

Compliance status

The website www.saint-louis.com is not compliant with version 4.1 of the RGAA (Référentiel Général d’Amélioration de l’Accessibilité) due to the non-compliances listed below.

Test results

The compliance audit carried out by Access42 shows that the website complies with 42.65% of RGAA version 4.1 criteria.

Non-accessible content

The identified non-compliances concern images, media, colors, scripts, mandatory elements, structure, presentation, contrast, links, forms, code, and navigation.

This statement was prepared on March 27, 2026.
Technologies used to build the website:

• HTML5
• CSS
• JavaScript

The web pages were tested using the following combinations of browsers and screen readers:

• Firefox 135.0 and NVDA 2025.2
• Firefox 135.0 and JAWS 2025
• Safari 17.4.1 and VoiceOver (macOS 14.3.1)
• Safari 17.4 and VoiceOver (iOS 18.3)

Accessibility evaluation was carried out through manual testing, supported by tools (dedicated CSS stylesheets, HeadingsMap and Web Developer Toolbar extensions, Color Contrast Analyser).

Pages of the site that were subject to compliance testing:

• Homepage https://www.saint-louis.com/
• Legal notice https://www.saint-louis.com/en/mentions-legales
• Accessibility https://www.saint-louis.com/accessibilite
• Sitemap https://www.saint-louis.com/en/plan-du-site/
• Contact https://www.saint-louis.com/en/contact
• Create an account https://www.saint-louis.com/en/customer/account/create/
• Login https://www.saint-louis.com/en/customer/account/
• Search https://www.saint-louis.com/en/catalogsearch/result/?q=test
• Cart https://www.saint-louis.com/en/checkout/cart/
• FAQ https://www.saint-louis.com/en/faq
• Category page https://www.saint-louis.com/en/art-de-la-table/verres-a-pieds-roemers.html
• Product page https://www.saint-louis.com/en/folia-baladeuse-boisfonce-dore-1501g100.html
• Editorial page https://www.saint-louis.com/en/visite-musee
• Designer example https://www.saint-louis.com/en/designer-jose-levy
• Store locator https://www.saint-louis.com/en/storelocator/storelocator/
• Facets https://www.saint-louis.com/en/facettes-edition-9
• Checkout process https://www.saint-louis.com/en/checkout/#
• Order confirmation https://preprod2.saint-louis.com/en/checkout/onepage/success/

You can help us improve the accessibility of our website by reporting any issues you encounter. To do so, please contact our customer service .

If you notice an accessibility issue that prevents you from accessing content or functionality on the website, and you report it to us but do not receive a satisfactory response, you have the right to submit a complaint or request to the French Defender of Rights (Défenseur des droits).
Several options are available to you:

• a contact form ;
• a phone number: +33 9 69 39 00 00;
• a postal address (no stamp required): Défenseur des droits - Libre réponse 71120 - 75342 Paris CEDEX 07, France.